Verizon SUCKS so much!
SO friday our internet was turned off. Stephen called them and they said well you owes us $600.00, I'm like what????? I have a credit from accidentally overpaying them!!!!!! How can we owe them $600.00. Well I finally get them today and they are like well your internet bill is not on you telephone bill. I say but it is supposed to be all combined in your one bill setup! Anyway I then find out we don't owe $600.00 no not $600.00 but OVER $900.00!!! I get her to discount us half cause my powers of persuasion are AWESOME! Then I'm like so how do I pay this balance? She say oh you can go to your verizon online account, I'm like what is that? So we go there and it requires a verizon.net email address which I never setup so I don't have. We conference in a tech guy and he says oh it looks like its a verizon generated account and password so I fix all that and set it up for me. Then I pay the bill, then I say are there any emails in this account? and so I look and all the bills have been sent to this email account that we NEVER setup. I HATE VERIZON!!!!!!!!